Tag
#customer-service
5 stories
Old Internet·1w ago·6 min
The Strange Story of Soap Letters and a Company's Confusion
Discover the bizarre tale of soap letters that baffled a major company in 1997. A simple customer complaint turned into a hilarious, unforgettable internet legend.
110011
Old Internet·1mo ago·4 min
Rackspace's Fanatical Support: What Really Happened?
Remember Rackspace's legendary 'fanatical support'? Discover the inside story of why it faded and what it means today.
150015
Weird Science·1mo ago·5 min
Disney & Airbnb: The Shocking Truth About Call Center Pay
Discover the hidden costs for Disney and Airbnb customer service agents who must pay to take your calls. A look inside the gig economy.
210021
History Tales·1mo ago·4 min
The Southwest Meltdown: How a System Failed Thousands
Remember the chaos of December 2022? Discover how a massive Southwest Airlines system failure left travelers stranded during the holidays.
210021
🌐
Old Internet·1mo ago·6 min
The Strange Story of a Sports Joke That Went All Wrong
Discover the bizarre tale of a simple sports rivalry joke that landed one fast-food worker in hot water and nearly cost him his job. A must-read!
290029